Clicks & Mortar Consulting has been serving the retail industry since 2000. Our goal is to provide the very best value to our clients so that they can offer superior customer service in all channels to their customers. We are not "all things to all people" and concentrate our services in the following disciplines:

  • Retail Information Technology
  • Due Diligence Support for Private Equity Firms
  • Management of Change
  • Retail Operations
  • Supply Chain
  • Business Process Realignment


  • Implementation Strategy
  • Project Management
  • Impact Assessment
  • Vendor Selection Process
  • Certification, Planning and Management
  • Training & Documentation
  • Pilot Deployment & Rollout
  • Post Implementation Support

Retail Information Technology

  • Information Technology Strategy & Planning
  • Software and Hardware Selection
  • Chip Card Migration
  • Application Integration and Project Management
  • Business Process Re-engineering
  • Change Management


Due Diligence Support 

  • Application Portfolio Assessment
  • Cost Estimates
  • Organizational Readiness Assessment


Management of Change

  • Culture
  • Communication Plan and Execution
  • Measurement
  • Continuous Refinement and Improvement

Retail Operations

  • Store Operations
  • POS selection and implementation
  • Gross margin planning and control
  • Inventory management of units and dollars
  • Return on inventory investment analysis and training


Supply Chain Services

  • Transportation Operations
  • Warehouse Operations
  • Supply Chain Technology
  • Distribution Network Design
  • Supply Chain Performance Management